Wage & Job info: $26 to $28 per Hour plus eligible for Coordinator Bonus
The Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none. We offer competitive pay and a robust benefits package (medical, dental, vision, 401k/profit sharing, PTO, and property discounts).
The Sales Coordinator is responsible for handling the follow up on corporate accounts, meetings and group bookings including managing contracts, making reservations, and correspondence while adhering to sanitation and cleanliness standards. This position provides administrative support to the sales team.
ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.
Administration (60%): Plan meal functions, identify all set-up requirements, order all equipment or supplies working closely with food and beverage to communicate, plan and execute guest requests. Prepare, review, and distribute function sheets ensuring changes are up to date and payment has been secured. Post charges for functions. Track corporate account usages, keep accurate history of group pick-up and adjust room blocks.
Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.
Guest Relations (15%): Interact with guests and prospects to establish strong rapport, identify issues and resolve problems. Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.
Sales (15%): Prospect for new business opportunities follow up on all leads. Interview prospects for future group accommodations and conference bookings. Occasionally make off-site sales calls.
Other (10%): Maintain organized work areas while adhering to sanitation and cleanliness standards. Assist hotel front desk staff and perform other related duties as assigned.
COMPETENCIES
Professional Appearance - Presents a professional and polished look
Results Focused – Consistently delivers results
Autonomous, Self-Directed – Internally motivated
Detail Orientation – Is accurate with details and numbers
Sales, Persuasion, Influence – Establishes rapport and trust
Interpersonal Communication – Relates well to people
Customer Service – Understands and meets the needs of customers
Company Character – Supports company vision and values
EDUCATION & EXPERIENCE
High School Diploma or GED preferred
Associate or Bachelor’s degree preferred
1 year administrative experience preferred
Experience with Microsoft Office products
Hospitality experience preferred
JOB REQUIREMENTS
Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Reliable and consistent attendance
PHYSICAL REQUIREMENTS
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to list 30 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside in a variety of weather conditions
The Oxford Collection of hotels is proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to all terms and conditions of employment. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
All offers are contingent on preemployment screening.